Formitize Case Study: The Flea & Tick Guys

26 June, 2024
Case Study 86

The Flea & Tick Guys: https://thefleaandtickguys.com.au/

Facebook: https://www.facebook.com/thefleaguys/

 

The Flea & Tick Guys represent a reputable Pest Control company operating in Townsville. Their unwavering dedication lies not only in resolving their clients' pest issues but also in caring for the welfare of the local community.

 

 

Liam Doherty, representing The Flea & Tick Guys, discovered Formitize through positive feedback from fellow Pest Managers' Association members on Facebook who were already using the app for their businesses.

 

According to Liam, their decision to switch to Formitize was driven by its superiority over other applications like Rapids Report Writing and Pest Registers. They were seeking an all-in-one solution that could handle CRM, Paperless Forms, and Reporting, as their previous processes had presented numerous challenges. These challenges included inefficiencies, time delays, and the burden of manual data entry, resulting in frequent crashes and slow operations.

 

Since adopting Formitize, Liam highlights the invaluable convenience of quick access to all necessary industry paperwork while working on-site. The ease of setup and implementation impressed him, and they were quickly able to utilise the app's Paperless Forms and Reporting features. Overall, Formitize has proven to be a straightforward and user-friendly solution that has greatly contributed to the improvement of their business operations.

 

In their exploration of the app, Liam and his team have received excellent support from Formitize. They've made use of various support tools, including the Getting Started Guide, Support Ticket system, and direct phone calls to the Support Team, all of which received highly responsive and helpful assistance. Liam is genuinely impressed with the quality of customer service, giving them a perfect rating of "10."

 

Comparing Formitize with their previous software, Rapid Pest, Liam found Formitize to be far superior. The previous software was slow, unreliable, and lacked clarity in its purpose. On the other hand, Formitize stood out for its simplicity, fast response, and user-friendliness. Liam enthusiastically recommends Formitize to anyone in the industry, giving it a resounding rating of "10/10."

 

Liam’s Testimonial

 

Liam shares his fantastic experience with Formitize:

 

“I'll keep this short and simple. Formitize saves me time. Time = money. I've tried the other report writing apps and pest registry apps but Formitize stands out well above the rest. You guys are onto a good thing, keep it up. *beer emoji* Legends.”

 

Rev up your business process with Formitize paperless business solution. Start your Free Trial Today!

 

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