Formitize Case Study: Taspest

13 June, 2024
Case Study 47

TasPest is a proudly Tasmanian-owned, family-run business led by Tim and Sarah Manns. With extensive pest control experience, Tim is a qualified technical manager and has worked with large national clients, bringing a wealth of expertise to the business.

Originally known as Cripps Pest Control, TasPest carries on the legacy of a well-established Tasmanian company. Since acquiring the business, Tim and Sarah have remained committed to delivering high-quality, safe, and reliable pest control services. They are dedicated to protecting both their customers' homes and the pristine Tasmanian environment in which they operate.

Tim Manns, a Taspest representative, recently discovered Formitize while searching for Pest Control Software online. Prior to using Formitize, Tim encountered various challenges in his business, such as inefficiencies, misplaced paperwork, and time-consuming manual data entry. However, Formitize offered the solutions he was seeking, including paperless forms, job management, job scheduling, and CRM (customer management).

According to Tim, Formitize has become an invaluable asset in the day-to-day operations of his business, making significant improvements. Setting up his Formitize Account was a breeze, and he found the solution easy to use while providing excellent value for money.

Tim's company now utilizes a range of Formitize solutions, including paperless forms, job management, job scheduling, and CRM for customer management. These features have greatly enhanced the efficiency and effectiveness of his business processes.

Recognizing the importance of training and support, Tim opted for the Face to Face Training Option offered by Formitize. Additionally, he has utilized Formitize's support tools, such as contacting the Client Success Manager via phone calls or emails, as well as reaching out to the Support Team for assistance. Tim emphasizes that Formitize's support and customer service teams have consistently displayed responsiveness and helpfulness, earning his highest rating of '10.'

Overall, Tim Manns has experienced firsthand the positive impact that Formitize has had on his business, providing the necessary tools and support to streamline operations, improve efficiency, and deliver excellent customer service.

Testimonial

Tim says, “Formitize is a great platform and invaluable to our business!”

Get started on building your business success by going paperless. Start your Free Trial Today!

Formitize – making paperwork paperless.

Taspest: https://taspest.com.au/