Readyvac is a respected and established vacuum excavation company. Readyvac is a dynamic privately owned company servicing the civil construction industry in non-destructive digging and service location.
The Challenge
Steph Spaninks of Readyvac first found Formitize online when searching for a paperless forms solution to solve the challenge of tedious manual data entry.
Readyvac were looking for these solutions:
- Paperless Forms
- Job Scheduling
- Integration into Xero
Steph says, “Formitize provides a valuable contribution to how our business operates. It’s great. It has made improvements to our business.”
Readyvac are now using a range of Formitize’s paperless modules:
- Resources (Document Management)
- Paperless Forms
- Job Scheduling
- Safety First
- Reporting
- Web Forms
Steph says, “Our Formitize Account was easy to set up. It’s a good solution, easy to use.”
On a scale of 1 to 10, when asked, overall, how easy it was for him to navigate Formitize as a Business Solution (1 being Very Difficult – 10 being Very Easy), Steph gives Formitize an “8.”
Why Readyvac Loves Formitize Support and Customer Service
Steph says, “Formitize Support and Customer Service is very responsive. The support and customer service teams are always very helpful.”
Steph continues, “Prue is lovely to deal with and is very efficient in finding me out answers she is not sure about. Having Prue as our customer support person has made a huge difference in the role of Formitize in our business.”
In terms of rating the overall Formitize Client Support, when asked what score he would give (1=Very Poor, 10 = Amazing), Steph gives us a “10.”
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