Formitize Case Study: Pestx Limited

20 June, 2024
Case Study 63

Pestx Limited: http://www.pestx.co.nz/

 

Pestx Limited, Auckland's foremost Pest Control company, boasts a collective industry experience of 60 years. They are dedicated to delivering unparalleled service for both commercial premises and residential homes. Every job undertaken by Pestx comes with a comprehensive guarantee, ensuring your utmost satisfaction.

 

Their team members are highly qualified, holding full licences, undergoing site safety training, being esteemed members of PMANZ (Pest Management Association of New Zealand), and equipped with first aid certificates. With Pestx, you can rest assured that your pest control needs are in the hands of competent professionals.

 

 

Justine Torrice, a representative from Pestx Limited, was introduced to Formitize through industry peers who were already utilising the platform.

 

According to Justine, their previous business processes posed several challenges such as inefficiencies, misplaced paperwork, errors, delayed payments, and laborious manual data entry. Seeking solutions for job management, job scheduling, and CRM (customer management), they turned to Formitize.

 

Justine expresses that Formitize has become an invaluable asset in their day-to-day business operations. The platform has significantly improved their business processes, making it an essential part of their operations.

 

In terms of value for money, Justine affirms that Formitize delivers on its promises. They currently employ Formitize solutions for job scheduling and CRM, which have proven to be effective.

 

To address any issues or seek assistance, Justine mentions that they have utilised Formitize's support tools, including contacting the Client Success Manager. They speak highly of the Formitize Support and Customer Service team, giving them a perfect rating of '10.'

 

In the evaluation process, Justine and the Pestx team compared Formitize to other solutions, including Gorilla Desk, but ultimately chose Formitize based on a recommendation from a contractor. Justine enthusiastically recommends Formitize, giving it a top rating of '10'.

 

Testimonial

 

Justine shares their experience with Formitize:

 

“Right from the first initial contact, Formitize have been awesome, quick friendly service, and always following up to see if we need any help. Would highly recommend – it has already made our job easier and we are only just starting to learn the system. Thanks guys!”

 

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