Formitize Case Study: Insight Pest & Property Management

27 June, 2024
Case Study 92

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Insight Pest & Property Management is proudly locally owned and operated by Darren and Mandy Mair from their base in Milton, a beautiful region on Australia’s New South Wales South Coast where they service all areas from Nowra to Batemans Bay. 

 

The company provides pest and property management in all categories including urban, rural, and commercial. They specialise in all aspects of pest management, including feral pet management, as well as pressure washing and surface preparation for insecticide applications.

 

 

Insight Pest & Property Management Owners, Darren and Mandy, first heard about Formitize from their supplier, Agserv Sydney, who recommended the solution to them. 

 

Darren says, “The main reason we came to Formitize in the first place was the loss of Form Pigeon, our previous software. We were looking at Getting things done on site, Paperless Forms, and Reporting.”

 

Darren & Mandy Mair, Owners of Insight Pest & Property Management in Milton, NSW



Darren states, “Our previous process created these challenges for our business – Inefficiencies, Time Delays, Paperwork Getting Lost, Mistakes Made, and Delayed Payments. Before coming to Formitize, paperwork was an absolute fight and other programs looked not up to scratch.”

 

Darren says, “Formitize has become a valuable asset to the day to day running of the Business. Formitize is now our complete business solution.”

 

It’s Everything We Need!

 

The really attractive aspect to moving to Formitize is that it is a really easy transition and with all the Formitize modules, you can now have everything in one place. As Darren states, “Honestly, it's everything we need, everyone has been easy to deal with, and reports look absolutely amazing! Customers are commenting. Even talking to William blew my mind when he made a custom report for our business – within hours, mind you – absolute champion!”

 

Darren says, “Formitize Solution is game-changing; it has completely streamlined the way our business operates. We are currently using Formitize Modules, such as Reporting. Formitize can’t improve upon these areas any further, in my opinion. It is amazingly easy to set up, we were up and running in no time with a lot of great features. Formitize is a great solution that is simple to use and easy to understand.”

 

When asked how he would describe Formitize in three words, Darren answered, “Best by far!”

 

When asked, overall, how easy it was for him to navigate around Formitize (1 being Very Difficult - 10 being Very Easy), Darren gives the Formitize app a “10.”

 

Darren states, “Formitize Support and Customer Service teams are very responsive and always very helpful. I give the overall Client Support at Formitize (1=Very Poor, 10 = Amazing) a ‘10’ perfect rating.”

 

Darren says, “We were using a different software solution called Form Pigeon before we came across Formitize. We made the shift to Formitize because, although the previous software was kind of easy to use, the finished product was not up to scratch.”

 

Darren states, “We did compare Formitize to other solutions, including Rapid Apps, before we made the decision to use Formitize. We chose Formitize over the other solutions because Formitize is in its own league.”

 

When asked, on a Scale on 1 to 10, how likely he is to recommend Formitize to a friend or Colleague (1 = Not Likely - 10 = Very Likely), Darren gives Formitize a “10” rating.

 

Darren’s Testimonial

 

Darren shares these glowing remarks about their experience with Formitize:

 

“We have been using other software for report writing for years for our pest management and soft washing business.”

“We tried Formitize after hearing about it from our suppliers and were absolutely blown away with the professionalism and A-grade solutions they provide. We are now using all the pest management forms – very easy and come out fantastic on the customers end.”

 

“I asked a question about the possibility of a soft washing form that I could provide to customers upon job completion and it was in my database in a couple of hours.”

 

“Formitize has changed my motivation to report writing from a chore to a pleasure. I can't send enough reports in a day. Thank you! We are so glad we found you.”

 

Darren & Mandy Mair, Insight Pest & Property Management

 

Are you ready to optimise your business and go paperless? Book your free demo today! 

 

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