Falls Pest Control: https://www.fallspestcontrol.com.au/
Facebook: https://www.facebook.com/fallspestcontrol/
Established in 1992, Falls Pest Control offers prompt, personalized, and efficient services available 24/6. They provide a comprehensive inspection report and engage in thorough discussions about various pest elimination options. These options encompass chemical barrier treatment zones as well as non-chemical methods to reduce pests both inside and outside your property.
Darren Falls, the owner of Falls Pest Control, encountered significant business challenges and sought a suitable solution to address them. It was during this search that Kevin Garrad from the NSW Pest Managers group on Facebook referred him to a paperless business solution, which proved to be a game-changer.
Darren affirms, "My previous processes posed numerous challenges for my business, particularly in terms of laborious manual data entry. I turned to Formitize in search of solutions like Paperless Forms and CRM - Customer Management."
He further expresses, "Formitize provides excellent value for money. Currently, we rely on Paperless Forms, CRM - Customer Management, and Reporting."
Darren highlights their utilization of Formitize's training options, including Face-to-Face Training. Additionally, they have found support tools such as phone calls and emails to the Client Success Manager and the Support Team immensely helpful. The Formitize Support and Customer Service teams consistently exhibit responsiveness and provide valuable assistance.
Regarding their previous software solution, Zoho, Darren reveals, "We compared Formitize with other alternatives like Nexis, Gorilla Desk, PestPac, simPRO, Xero's CRM features, My Inspection App, and Pest-App Termisoft. Formitize proved to be satisfactory for our form-related requirements once we grasped how to effectively utilize the forms. We ultimately transitioned to Formitize because we needed forms specifically designed for inspections and certificates."
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