Formitize Case Study: Detecta Fire Australia

12 June, 2024
Case Study 39

Detecta Fire Australia: https://detectafire.com.au/

 

Detecta Fire Australia is a leading provider of top-notch services and solutions in the realm of Fire Suppression equipment and Systems catering specifically to mobile plant and heavy machinery. With a strong focus on quality and customer satisfaction, Detecta Fire Australia excels in the areas of Supply, Installation, and Maintenance.

 

The company boasts an impressive lineup of cutting-edge products, including the highly effective VDAS AFF Standard Foam Spray Systems and Compact Systems. These innovative solutions are meticulously designed to cater to the needs of plant and equipment of all sizes. Detecta Fire Australia recognizes the diverse requirements of various sectors, and thus offers a wide range of options specifically tailored for the Civil, Construction, Mining, Tunnelling, Marine, Transportation, and Forestry Industries.

 

Whether you require a LOP (Loss of Pressure) Suppression System or an ROP (Rate of Pressure) Suppression System, Detecta Fire Australia has you covered. Their comprehensive selection of products ensures that clients can find the ideal solution that aligns with their specific needs and preferences.

 

When it comes to Fire Suppression equipment and Systems for mobile plant and heavy machinery, Detecta Fire Australia stands out as a reliable and trusted partner, delivering unrivaled quality and service to its valued customers.

 

 

 

Formitize, a powerful app, was recommended to Michael White of Detecta Fire Australia by his colleague, who happens to be the owner of Earthquip Plant Repairs.

 

Prior to using Formitize, Michael's company faced challenges such as lost paperwork and tedious manual data entry. Seeking solutions for on-site efficiency, paperless forms, and job scheduling, they turned to Formitize.

 

According to Michael, the Formitize Solution has significantly improved their business operations. The app provides excellent value for money and has proven to be a reliable tool.

 

Detecta Fire Australia currently utilizes various Formitize solutions, including paperless forms, job management, job scheduling, customer relationship management (CRM), safety protocols, and leads and sales pipeline management.

 

Setting up their Formitize account was remarkably easy, and the company quickly began benefiting from the app's extensive features. Michael describes Formitize as a user-friendly and effective solution that is easy to navigate.

 

In terms of support and training, Detecta Fire Australia has made use of Formitize's training options, such as virtual screen share training and face-to-face training sessions. They have also found Formitize's support tools – including the Getting Started Guide, User Guide, and direct phone support – to be valuable resources. Michael praises the responsive and helpful nature of Formitize's support and customer service teams.

 

When comparing Formitize to ServiceM8, Detecta Fire Australia ultimately chose Formitize due to differences in pricing, finding it to be the more cost-effective option for their business needs.

 

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